A former Fotomat in our town was converted to a drive-up coffee hut. You can stay in your car, order your latte and be on your way. It, too, is incredibly convenient either in inclement weather (which is a plenty here), or with car-seated children, or in many other situations in which getting out of the car is a hassle.
There are the standard drive-up bank windows and fast food restaurants, and now many places have drive-up pharmacies, but I wonder why the drive-up phenomenon hasn't become more pervasive. Why aren't there drive-through post offices or copy shops? Or even Chinese restaurants or pizzerias?
Couldn't people convert old banks into service enterprises with stay-in-your-car convenience? Or just add a drive through window as they do for food or pharmacies -- so if you knew which book you wanted, you could stay in your car at the library or bookstore, but if you wanted to go browse you could.
I think there is an opportunity here to add an element of distinction and service in many more establishments than take advantage of it today. Think about your organization: what do people "run in and do?" Perhaps you could reconfigure some space to take the running out of doing errands.
-- beth triplett
|Fotomat turned coffee bar|