#23 implications

Too often leaders make decisions that have more consequences for those that must implement them than they do for the leaders themselves.

An example of this just occurred when one client was using a facility during the week and another user wanted it for the weekend.  Technically the space was free, so the scheduling manager booked it for the second group.  Problem was that the first client had an extensive set-up – which meant that it had to be taken down on Friday and then reassembled on Monday.  Several staff members were involved in tearing down after a rigorous day of work, and then needed to come in over the weekend in order to be ready Monday morning.  In all, several hours of time were required for the switch-over.

Not only was the scheduler not involved in any of the extra labor, he actually benefited from the two bookings.  Because he generated extra revenue, it is likely that given the opportunity, he would make the same decision again. 

As a leader you need to consider more than the financial bottom line, and take into account the human costs of your actions.  The only way to know those implications is to actively seek feedback and be present to see them for yourself.

-- beth triplett
leadershipdots.blogspot.com
@leadershipdots

leadershipdots@gmail.com