#3 a new beginning

A couple of decades ago when I was finishing college, I cut out a quote from a coach who was asked about his new job.  Regrettably I don't remember who gave these words of wisdom, but what he said stuck with me:  "the first thing you do is panic, then you get to work."

New beginnings are scary things.  You don't know where the restroom is or how the phone works or what the culture is like.  You likely don't even know what is expected of you, let alone where the land mines are.

What you do know is how to listen; how to see themes emerge from what you hear, then how to develop action steps from there.  You got your job not because you know the answers, but because you know the questions.  Start by listening.

[Amended to attribute quote to Michigan State basketball coach Jud Heathcote, who started at MSU in 1976]

-- beth triplett
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