Tuesday, July 22, 2014

#781 delightful

One of my admissions counselors received a note from the parent of one of her recruits.  The mom thanked her for taking care of all the details in the admissions process and assisting with his transition.  I am sure that it will be on Emily's bulletin board for a long while.  

She (obviously) shared the note with me, and hearing about it made me feel good too.  It's always nice to hear that families are happy with us...

...and we so rarely have it in writing.  Even though Emily will work with hundreds of students this year, it will likely be the only note of thanks that she receives -- not because she doesn't deserve them, but because no one takes the time to send them. 

Think about all the support people who impact your lives and how infrequently someone (you!) take the time to send a thank you note to them for it. 

The nurse that comforts your child when getting shots.  The clerk that goes the extra mile to serve you.  The service technician that actually explains what he did.  The teacher or paraprofessional who took some extra time with you.  The vet who showers love on your pooch.  The person in another office at work who always comes through for you.

It is rare enough when handwritten thank yous are sent for anything these days, so you can really make someone's day if you take the time to send one to an unusual suspect.  Make it your challenge to be that one who actually does it, instead of just thinks it.

-- beth triplett
leadershipdots.blogspot.com
@leadershipdots
leadershipdots@gmail.com

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