Many years ago, a colleague of mine was hired to enhance the utilization of technology among staff -- serving as an interpreter between the technical side of the organization and the front-line users. She was inundated with requests by the staff to do numerous projects -- far more than one person could reasonably handle.
In her wisdom, she developed a list of how she prioritized incoming work. I believe it applies in many settings far beyond her job:
> Work with the needy and the willing
> Work on what has the biggest impact to the organization (follow the money!)
> Teach (more than do)
> Throw people a bone (do something for the needy, even if it isn't everything)
> Don't spend time on blue sky (be pragmatic)
> Keep people informed
> Train the trainer (so others can make progress without you)
Think about her tips for how you not only prioritize your work, but how you communicate with others about what you are doing (or not able to do) for them.
-- beth triplett (with thanks to Cheryl Chase)
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